Refund policy
We pride ourselves in creating great quality garments for our customers. Each garment is inspected for quality assurance including damages, spots ect. prior to shipping.
RETURNS: We will allow returns for customers who contact us within 7 days of the order's delivery (verified by your tracking #). After your return request is confirmed, we MUST receive the items within 3 weeks. Worn or damaged items WILL NOT BE accepted for return. Items lost by the shipping carrier are not the responsibility of SHAN LATRIS and unfortunately cannot receive a refund. In this instance, please contact the shipping carrier for compensation.
*PLEASE NOTE: Shipping cost is non-refundable and there are no free returns unless there is an error on our part.
To avoid returns due to WRONG SIZE, Please view our SIZE CHART to be sure to choose the best size.